Note:
This is to inform you that your Internet
Banking will not ask you to enter personal or account information during
the login process or for any Internet Banking pages where the
information requested is not relevant to the transaction. You should not
enter sensitive data if you are prompted to do so. Also, any system
accessing Internet Banking should have anti-virus and anti-malware
installed and the software definitions kept up-to-date.
We have received information regarding our internet banking provider
(not our customers) that in the past few days, they have received an
increased number of reported phishing attempts targeting the Internet
Banking solution. The phishing has had these tendencies:
The login process is modified by adding a Web page stating that computer cannot be identified, and that the user is required to enter credit card information to continue.
The page that requests the user data does appear to originate from our Internet Banking site with the correct URL and certificate information. However, this page is generated by malware installed on the local computer and not from the Internet Banking site. Fiserv’s Internet Banking servers remain secure.
This malware was most likely installed from an opened e-mail attachment or a compromised website viewed on the infected computers of bank customers using Internet Banking.